CLOSE

/

Terms of service

Changes to Order

Please email us at florist.d@outlook.com with your order number as the subject head for any alterations to your order:

(a) Changes to delivery date
Request must be made 3 days before delivery. We are unable to process changes for orders already prepared.

(b) Changes to delivery address
Changes to be made by 3pm before next day delivery. A SGD 20 re-delivery fee is chargeable if the delivery attempt has failed.

(c) Changes to type of flowers
Changes are not able to be accepted once order is made. 

(d) Changes to generic order (Message card content, Recipient name)
Changes to be made by 3pm before next day delivery. We are unable to process changes for orders already prepared.

Above is not applicable for our corporate clients. Delivery arrangements are made and finalised upon separate discussed with the Corporate Office. Should you have further questions on corporate gifts delivery arrangement, you can contact us directly or your Corporate Office.

Replacement of Flowers/ Fillers/ Foliage during COVID-19

In view of the COVID-19 situation, Florist D may have to replace some of the flowers used in the bouquets if it's unavailable due to shipment delays. For any replacement of flowers/ fillers/ foliage, the value of the bouquet will be matched, and we will try our best to craft at a similar colour theme as much as possible. For any major changes that will affect the overall look of the original bouquet, our team will drop you a call. We seek your kind understanding and patience. 

Payment Method

We can only accept PayNow & GooglePaySingapore to +65 8127 6383 DORIS LIM. We are working for more other payment modes in the future for our online purchases. Should you have any issues with payment enquiries, you can email us at florist.d@outlook.com.

 

Florist D reserves full rights to amend its terms and conditions at any one time, without prior notice.